Terms & Conditions

YOUR PERFECT ESCAPE

 

BOOKING TERMS AND CONDITIONS
  • Each additional adult will be charged 60,000 based on the maximum room occupancy
  • Children below 12 years stay free when sharing the room
  • 3 -12 years 50% of the room rate
  • 13 year and above full payment
CANCELLATION POLICY

Reservations that are cancelled, reduced in length of stay or reduced in in numbers are subject to cancellation and No – show fees as follows:

  • If cancelled or modified same day or in case of No – Show total price will be 100% charged
  • If cancelled or modified up to 7 days before date of arrival 25% of the total price or reservations will be
  • If cancelled or modified up to 14 days before date of arrival 15% of the total price of reservations will be
EARLY CHEK OUT PAYMENT POLICY FOR MONTHLY RATES.
  • At the point of paying for accommodation on a monthly rate, the monthly room charge will not be prorated and if you extend for a number of days, the daily rate will apply.
  • If a monthly rate guest checks out within the first 15 days of the date of check in, the room charge will be recalculated based on the daily base rate.
  • If a monthly rate guest checks out more than 15 days after the date if check in, the full monthly charge
  • The daily rate that will be applied in all instances will be the best available rate on the day the change is being
CHECK IN / CHECK OUT

Hotel check in time is from 1200hrs. Early check – in cannot be guaranteed and is subject to availability. Check – out time is 1000hrs. Late check – out may be arranged, subject to availability and charges may apply. Please note that a valid photo ID will be required at check – in and a copy retained on file for our records.  

ACCEPTED METHOD OF PAYMENT

If you wish to settle your account with a credit card, you will be required to present the card at check-in where a pre- authorization for the cost of accommodation will be processed. A deposit of incidentals will also be processed. If you prefer to settle your account with cash, you will be required to pay the total cost of accommodation. Westwood Residences does not accept personal cheque as a method of payment, unless pre-payment is made 10 business days prior to arrival.

We wish you a pleasant stay with us -please do not hesitate to contact us in case of need.

BOOK YOUR STAY

Westwood Residences

Arusha
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